Secure Payment Options

BEERDRINKERS LLC / Brew Craftory prioritizes secure, convenient payment processing. We accept multiple payment methods to serve our customers better.

Accepted Payment Methods

BEERDRINKERS LLC / Brew Craftory accepts the following secure payment methods:

• Credit Cards: Visa, Mastercard, American Express, Discover
• Shop Pay: Shopify's accelerated checkout
• Google Pay: Fast and secure mobile payments

Payment Security

• All payments are processed through secure, PCI DSS compliant payment gateways
• We use SSL encryption to protect your payment information
• Credit card details are never stored on our servers
• All transactions are monitored for fraudulent activity

Payment Processing

• Payment is required at the time of order placement
• Your payment method will be charged immediately upon order confirmation
• Orders will not be processed until payment is successfully authorized
• Pre-authorization may be placed on your card for the full order amount

Billing Information

To process your payment, we require:

• Cardholder name as it appears on the payment method
• Complete billing address
• Valid email address for order confirmation
• Phone number for order verification if needed

Order Verification

For security purposes, we may:

• Verify billing address with your bank
• Request additional documentation for large orders
• Contact you to confirm order details
• Delay shipment pending verification

Sales Tax

• Sales tax is calculated based on your shipping address
• Tax rates are determined by current state and local laws
• Tax-exempt customers must provide valid exemption certificates
• International orders may be subject to duties and taxes

Payment Errors and Declines

If your payment is declined:

• You will be notified immediately
• Your order will be placed on hold
• We recommend contacting your bank or card issuer
• You may attempt payment with an alternative method
• Orders on hold for more than 48 hours may be cancelled

Currency

• All prices are listed in US Dollars (USD)
• International customers will be charged in USD
• Currency conversion fees may apply based on your bank's policies

Refunds and Credits

Refunds are processed according to our Refund Policy:

• Refunds are issued to the original payment method
• Processing time varies by payment method
• Store credits may be offered as an alternative
• Partial refunds may apply in certain circumstances

Fraud Prevention

To protect against fraudulent transactions:

• We may verify orders that appear suspicious
• Billing and shipping addresses may be verified
• We reserve the right to cancel fraudulent orders
• Legal action may be taken against fraudulent activity

Pre-Orders and Special Orders

• Payment is required in full at time of pre-order
• Estimated delivery dates are not guaranteed
• Cancellation policies may vary for special orders

Payment Questions

For questions about payments or billing, please contact us:

Payment Questions:
Email: sales@brewcraftory.com
Phone: (720) 471-5468
Hours: Monday-Friday, 9 AM - 5 PM EST

For your security, never send payment information via email.

Policy Updates

This payment policy is subject to change. We will notify customers of significant changes that may affect pending orders.

Last updated: January 22, 2025