Privacy Policy

Introduction

BrewCraftory LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.brewcraftory.com, use our services, or make purchases from us.

Information We Collect

Personal Information

We may collect personally identifiable information that you provide to us, including but not limited to:

• Name and contact information (email address, phone number, mailing address)
• Billing and shipping addresses
• Payment information (credit card numbers are processed by our payment processors and not stored on our servers)
• Account credentials (username and password)
• Purchase history and preferences
• Communications with our customer service team

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage, including:

• IP address and location data
• Browser type and version
• Operating system
• Device information
• Pages visited and time spent
• Referring website
• Click-through and conversion data

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience and gather information about visitors and visits to our website. Types of cookies we use include:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to deliver relevant advertisements
• Preference Cookies: Remember your settings and preferences

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders and account
• Send marketing communications (with your consent)
• Improve our website and services
• Detect and prevent fraud
• Comply with legal obligations
• Provide customer support
• Analyze usage patterns and trends
• Personalize your experience

Information Sharing and Disclosure

We may share your information with:

• Service Providers: Third parties who help us operate our business (e.g., Shopify, payment processors, shipping companies)
• Marketing Partners: With your consent, for promotional purposes
• Legal Compliance: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition
• Consent: With your explicit consent for other purposes

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL encryption for data transmission
• Secure servers and databases
• Limited access controls
• Regular security assessments
• PCI DSS compliance for payment processing

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (subject to legal requirements)
• Portability: Request your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Withdraw Consent: Withdraw consent for data processing

California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to:

• Know what personal information is collected
• Know whether personal information is sold or disclosed
• Say no to the sale of personal information
• Access personal information
• Request deletion of personal information
• Equal service and price, even if privacy rights are exercised

European Privacy Rights (GDPR)

If you are a European resident, you have rights under the General Data Protection Regulation (GDPR), including:

• Legal basis for processing
• Right to object to processing
• Right to lodge a complaint with supervisory authorities
• Right to restrict processing

Third-Party Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Payment Processing

We use the following payment processors:

• Shopify Payments: Privacy Policy
• Shop Pay: Terms of Service
• Google Pay: Privacy Notice

Children's Privacy

Our website is not intended for children under 21 years of age. We do not knowingly collect personal information from children under 21. If you are a parent or guardian and believe your child has provided personal information, please contact us.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place for such transfers.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Criteria used to determine retention periods include:

• Duration of our relationship with you
• Legal obligations
• Statute of limitations
• Business necessity

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

BrewCraftory LLC
Attn: Privacy Officer
4000 Hollywood Blvd, Suite 140-N
Hollywood, FL 33021
Email: privacy@brewcraftory.com
Phone: (720) 471-5468

Last updated: February 8, 2025